Red Flags
17
Cerebrum IQ
Cerebrum IQ has faced multiple complaints regarding unauthorized charges, misleading subscription practices, and poor customer service. These issues raise concerns about potential violations of consumer protection laws and the risk of legal actions.
Quick summary on Cerebrum IQ
Cerebrum IQ, an online IQ testing platform, has faced several concerns related to regulatory warnings, lawsuits, and customer complaints. Below are key negative points associated with the service:
Unauthorized Charges and Misleading Subscription Practices
Unexpected Fees: Users have reported being charged significantly more than the advertised £0.99 for the IQ test, with some experiencing weekly charges of £19.99 or more without clear consent.
Difficult Subscription Cancellations: Canceling subscriptions is challenging, often requiring considerable effort and time, leading to frustration among users.
Poor Customer Service and Unresponsive Support
Automated Responses: Customer support often provides automated replies that fail to address specific issues, leaving users without effective assistance.
Lack of Personalized Help: Users seeking assistance for unauthorized charges or technical problems report receiving generic responses, with no personalized support to resolve their concerns.
Technical Issues and Service Reliability
Platform Malfunctions: Users have encountered technical problems with the IQ test, such as freezing and malfunctioning, which are often not resolved promptly.
Unaddressed Complaints: Despite reporting issues, users frequently find that their complaints are ignored or inadequately addressed, leading to dissatisfaction.
Negative User Experiences and Scams
Unauthorized Charges: Some users have been charged amounts like $50 weekly without their consent, leading to financial concerns and a sense of being scammed.
Refund Difficulties: Users attempting to obtain refunds for unauthorized charges often face challenges, with some reporting unsuccessful attempts to recover their money.
Regulatory Concerns and Legal Issues
Potential Violations: The platform’s practices, including unauthorized charges and misleading subscription models, may violate consumer protection laws, raising concerns about its regulatory compliance.
Risk of Legal Action: The accumulation of user complaints and potential legal violations could expose Cerebrum IQ to lawsuits, posing risks to its reputation and operational continuity.
Intel Reports
by: Memphis Ward
This platform is predatory. They hook you with a cheap test, then drain your bank account with hidden charges.
by: Kian Bell
Customer support is useless just generic emails that go nowhere. No help, no refunds, just frustration.
by: Raya Gonzalez
Cerebrum IQ is a trap. They charge you weekly without consent and make it nearly impossible to cancel. Criminal behavior.
by: Nyomi Hall
Total scam. I signed up for a 99p IQ test and ended up getting billed nearly £80 before I could stop it. Avoid at all costs!
by: Max Lambert
Tried to cancel my subscription, but they make it nearly impossible.
by: Clara Parks
Their customer service is a joke—automated replies that solve nothing.
by: Trevor Ball
I signed up for a £0.99 IQ test, and now I'm being charged £19.99 every week! This feels like a scam.
by: Matthew Clark
They lure you in with £0.99, then hit you with surprise £19.99 weekly fees—feels like a trap.
by: Sarah Robinson
People are getting charged without consent, struggling for refunds—huge red flags everywhere.
by: Daniel Martinez
Customer support is basically useless, just a bunch of automated replies that solve nothing.
by: Emily Davis
Canceling is a headache, they make it impossible on purpose.
by: Leah Murphy
Their biggest IQ test is seeing how long you take to notice you’re getting scammed.
Cons
by: Theo Hughes
For a company named Cerebrum IQ, they sure don’t seem too bright about customer service.
Cons
by: Adeline Bryant
Took the test, got my score, and then the real test began—trying to stop them from taking my money.
Cons