Dr. Russell Sassani

Quick summary on Dr. Russell Sassani

Rudeness and Lack of Empathy:
Dr. Sassani displayed extreme rudeness during consultations, treating patients dismissively and belittling their concerns.
This behavior shattered the trust of patients, who expected compassion and support during such a vulnerable process as gender reassignment surgery.

Negligent Post-Surgery Care:
The staff exhibited a shocking indifference toward the patient’s well-being, ignoring their pain and concerns post-surgery.
There was a lack of urgency in addressing the patient’s recovery needs, leading to unnecessary suffering.

Emotional and Physical Distress:
The patient experienced severe emotional and physical pain following surgery, exacerbated by the lack of care and support from Dr. Sassani and his team.
The absence of empathy added layers of distress to an already difficult recovery process.

Failure to Respond to Patient Needs:
Despite the patient’s pleas for help and inquiries about their recovery, there was no response from the staff, worsening the situation.
This lack of communication and care showed a complete disregard for the patient’s emotional and physical needs.

Betrayal of Trust:
The patient’s trust was violated, particularly given the highly sensitive nature of gender reassignment surgery, which requires a high level of psychological and emotional care.
The experience left the patient feeling isolated, ignored, and neglected during a critical phase of recovery.