Red Flags
15
iTrustCapital
The iTrustCapital platform often has glitches that prevent me from logging in or executing trades. This is particularly stressful when the market is volatile.
Quick summary on iTrustCapital
Poor Customer Support: Many users have expressed dissatisfaction with iTrustCapital’s customer service. Reports of long wait times and unhelpful agents have been prevalent, leading to frustration among those needing urgent assistance.
Technical Glitches: Frequent technical issues, including platform crashes and login problems, have been a source of frustration. These glitches often occur during volatile market conditions, potentially causing missed investment opportunities.
Hidden Fees and Lack of Transparency:
Several customers have complained about undisclosed fees for transactions and account maintenance. This lack of transparency regarding costs has led to feelings of being misled and frustrated with the platform.
Withdrawal Issues:
Users have reported significant delays in withdrawing funds from their accounts. Some customers have experienced weeks-long waiting times without updates, contributing to an overall sense of distrust.
Lack of Educational Resources: Despite targeting both new and experienced investors, iTrustCapital has been criticized for its limited educational resources. Beginners, in particular, have found it difficult to navigate the platform and make informed decisions.
Intel Reports
by: Dominic Long
The constant technical glitches and login problems are unacceptable, especially when they happen during critical market moments. It’s a disaster waiting to happen.
Cons
by: Alice Hughes
iTrustCapital’s customer support is a nightmare. Long wait times and no real help make getting answers almost impossible. It’s not worth the frustration.
by: Adam Bryant
Hidden fees and a lack of transparency make iTrustCapital feel like a scam. They really need to be upfront about their costs instead of misleading users.
Cons