Red Flags
2
KITSCH
KITSCH, known for its chic accessories, faces harsh criticism from employees who describe a toxic work environment, unapproachable management, and systemic discrimination.
Quick summary on KITSCH
KITSCH’s public image is polished and trendy, employee reviews on Glassdoor expose a starkly different narrative. With a disappointing 3.1 out of 5 stars from 93 reviews, employees reveal a company plagued by toxic management, discrimination, and overwhelming workloads.
Mediocre Reputation and Discontent
KITSCH’s Glassdoor rating lags behind the retail industry average of 3.5 stars. Only 54% of employees would recommend the company, and just 53% approve of CEO Cassandra Thurswell’s leadership. These figures reflect a divided and dissatisfied workforce struggling under questionable management practices.
Discrimination and Double Standards
One alarming review claims, “The double standards, the discrimination, it was horrible!! Employees were belittled, and managers were arrogant!” Such serious accusations highlight unethical and potentially illegal practices within KITSCH, threatening both its reputation and legal standing.
Overwhelming Workloads and Favoritism
Employees report unbearable workloads, inequitable task distribution, and favoritism. One employee pointed out, “Responsibilities were overwhelming and stressful…Could be due to favoritism or mere incompetence!” These insights suggest a mismanaged workplace that stifles productivity and employee morale.
Advice to Management: Will It Be Heeded?
Employee suggestions include fostering professionalism, selecting qualified managers, and improving communication across departments. Whether KITSCH’s leadership will take these critiques seriously remains to be seen.
A Call for Urgent Change
KITSCH must confront these issues head-on to restore trust and create a healthier workplace. Without meaningful change, the brand risks not only losing talented employees but also damaging its public image and business success.
by: Daisy Caldwell
KITSCH's customer service is non-existent. Multiple attempts to contact them, but no response.
Cons
by: Daniel Lockwood
I reached out to kitsch's customer service about a missing order. No live person to talk to—just automated responses.
by: Connor Whitmore
Working at KITSCH means dealing with unapproachable managers and a hostile environment. Not worth it.
Cons