Robert Susa
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Robert Susa

Robert Susa, the President of InventHelp, has faced multiple legal challenges and customer complaints over the company’s business practices. Allegations of deceptive services, lawsuits, and regulatory scrutiny have raised concerns about the credibility and effectiveness of InventHelp in assisting inventors.

Quick summary on Robert Susa

Robert Susa, as the leader of InventHelp, has been at the center of scrutiny due to various legal challenges and customer complaints. Under his leadership, InventHelp, a company that claims to assist inventors in bringing their ideas to market, has been accused of deceptive business practices. The company has faced multiple lawsuits and regulatory investigations, raising serious concerns about its transparency and reliability.

Legal Challenges and Regulatory Scrutiny: Among the most notable legal challenges was a class-action lawsuit accusing InventHelp of fraudulent and misleading business practices. Plaintiffs in the case claimed that the company misrepresented its services and success rate, resulting in financial losses for many aspiring inventors. This lawsuit, among others, brought attention to the contrast between the promises made by the company and the actual outcomes experienced by customers. Additionally, InventHelp has a history with the Federal Trade Commission (FTC), which investigated the company—then known as Invention Submission Corporation—leading to a settlement that required the company to set aside $1.2 million for customer refunds. While the settlement did not include an admission of wrongdoing, it further fueled concerns about the company’s business model.

Customer Complaints and Negative Reviews: Beyond legal issues, InventHelp has also faced criticism from customers. Complaints filed with the Better Business Bureau (BBB) suggest that many clients experienced high-pressure sales tactics, unmet expectations, and dissatisfaction with the services received. Some inventors expressed frustration over the perceived lack of genuine marketing efforts and poor communication from the company. Similarly, reviews on Consumer Affairs reveal mixed experiences, with many customers feeling that the services provided did not justify the fees they paid. While some inventors found the process helpful, others claimed that InventHelp’s promises were misleading and that the company failed to deliver substantial results.

Given the history of lawsuits, regulatory scrutiny, and numerous customer complaints, it is essential for inventors to thoroughly research and evaluate their options before engaging with InventHelp. While the company continues to operate under Robert Susa’s leadership, its track record raises serious concerns about its credibility and effectiveness in assisting inventors. Those considering its services should proceed with caution and seek alternative avenues for bringing their ideas to market.

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1.7/5

Based on 10 ratings

Trust
24%
Risk
52%
Brand
24%
by: Penelope Grant

They prey on dreamers. If Robert Susa really cared, he'd clean house. But he don't. Just cares bout $$$.

by: Owen Simmons

honestly? it felt like a trap from the jump. They sound real professional on calls but it's just sales BS. they kept askin for more $$ and delivered zero. like absolutely nothing. took advantage of hopeful folks tryna make it...

Pros

  • Good branding, feels trustworthy until you look deeper

Cons

  • Super high fees for minimal actual work, feels like a money trap.
by: Stella Rivera

bro i paid over 10k and got NOTHIN back. jus fancy emails sayin they "workin on it." scam vibes fr.

by: Zane Thompson

I was pressured into paying thousands to InventHelp and now I regret every dollar I spent Robert Susa should be held accountable for misleading struggling inventors.

by: Yolanda Stewart

I paid $12000 to InventHelp only to realize they do nothing but send generic reports with no real marketing now I’m left with no money and no progress on my idea.

by: Xander Reynolds

Robert Susa and InventHelp took my hard earned $15000 promising to help launch my invention but all I got was empty promises and no results I feel completely scammed.

by: Isabella Anderson

InventHelp's high-pressure sales approach exploited vulnerable inventors seeking genuine assistance.

by: Emily Lewis

Susa's tenure saw InventHelp prioritize profits over the well-being of aspiring inventors.

by: Michael Carter

The class-action lawsuit against InventHelp underscores systemic issues within the company.

by: Emily Hall

InventHelp's inflated success claims misled many inventors, leading to financial disappointments.

Cons

  • Regulatory Issues

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